manufacturing_mdm_case_study.exe
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Manufacturing Company: Device Management

Industry: Manufacturing Scope: 500+ employees with mobile devices Implementation Time: 12 weeks
MDM Manufacturing Security BYOD Device Management Compliance

> Challenge

A global manufacturing company with 500+ employees and multiple production facilities faced significant challenges with their mobile device ecosystem:

  • Mixed environment of corporate-owned and BYOD devices with no centralized management
  • No visibility into device inventory, status, or compliance
  • Inconsistent security policies across device types
  • Multiple security incidents traced to unmanaged devices
  • Manual device setup process taking 2-3 hours per device
  • Difficulty enforcing data protection policies on factory floor
  • Growing concern about intellectual property protection on mobile devices

The company's expansion into new regions was exacerbating these issues, as the IT team struggled to scale their manual device management processes while maintaining security standards.

> Solution

StringBits designed and implemented a comprehensive MDM solution that addressed the company's specific manufacturing environment challenges:

# MDM Implementation Architecture

components:

- jumpcloud_mdm:

role: "primary_mdm_platform"

scope: "all_devices"

- jamf_pro:

role: "macos_specialized_management"

scope: "engineering_department"

- identity_provider_integration:

provider: "okta"

features: ["sso", "conditional_access", "mfa"]

- automation_engine:

type: "custom_developed"

purpose: "workflow_automation"

Key Implementation Elements:

  • Deployed JumpCloud as primary MDM platform with specialized Jamf Pro integration for engineering MacBooks
  • Created factory-floor-specific device profiles with enhanced security for shop floor tablets
  • Implemented automated device enrollment tied to HR onboarding process
  • Established differentiated BYOD policies with containerization for personal devices
  • Deployed Mobile Application Management (MAM) for sensitive company applications
  • Set up real-time compliance monitoring and automated remediation workflows
  • Developed zero-touch provisioning for corporate-owned devices

> Result

100%
Device Visibility
75%
Time Savings
0
Security Incidents

Key Outcomes:

  • Achieved 100% managed device inventory with real-time status monitoring
  • Reduced device configuration time from hours to minutes through automation
  • Eliminated security incidents related to unmanaged devices
  • Enforced uniform security policies across all corporate devices
  • Implemented secure BYOD program with 92% employee satisfaction
  • Simplified compliance reporting for ISO 27001 and industry regulations
  • Improved device lifecycle management with proactive maintenance alerts
"StringBits transformed our chaotic device environment into a secure, manageable ecosystem. The factory floor tablets now have exactly the right balance of security and usability, and our IT team has comprehensive visibility across all devices. This has been a game-changer for our operations and security posture."  CIO, Manufacturing Company

> Implementation Approach

Week 1-2

Discovery & Assessment

Conducted comprehensive device inventory, security assessment, and usage pattern analysis

Week 3-4

Solution Design

Developed MDM architecture, security policies, and enrollment workflows

Week 5-7

Platform Setup

Deployed JumpCloud and Jamf infrastructures with identity provider integration

Week 8-9

Pilot Deployment

Rolled out solution to IT and engineering departments (100 devices)

Week 10-12

Full Deployment

Phased rollout to all remaining departments with training and support

> Special Manufacturing Considerations

This implementation required several manufacturing-specific customizations:

  • Factory Floor Tablets: Ruggedized devices with locked-down configurations and kiosk mode for production applications
  • OT/IT Boundary: Special provisions for devices that interface with operational technology systems
  • Shift Management: Device check-in/check-out system for shared devices used across shifts
  • Hazardous Area Support: Configuration profiles for intrinsically safe devices in explosive environments
  • QA Integration: Special provisions for devices used in quality assurance processes

Key Innovation: Automated Compliance Verification

We developed a custom compliance engine that continuously monitors device status against both security and safety requirements. This includes checking that devices in certain manufacturing zones have the correct explosion-proof cases and appropriate security configurations. Non-compliant devices trigger automated remediation workflows and alerts to security teams.

> Technologies Used

JumpCloud MDM Primary Device Management
Jamf Pro MacOS Management
Okta Identity Provider
Intune Application Management
Custom Automations Workflow Integration
ServiceNow ITSM Integration

> Future Roadmap

Following the successful MDM implementation, StringBits is now working with the client on:

  • IoT device management integration for manufacturing sensors and controllers
  • Advanced threat protection for mobile endpoints
  • Expansion to international facilities with localized compliance requirements
  • Integration with physical security systems for comprehensive security stance

Looking to secure and manage your manufacturing devices?

Contact StringBits Today >_